A full range of features.

NETRIO is a complete business-class hosted VoIP phone service that delivers value and features most other providers charge extra for. Check out our system features:

Basic Features

All the basic phone functions—like caller ID, call forwarding, call hold, call transfer, call waiting, 3-way calling, redial, do not disturb, speed dial, and hook flash.

e911 Service

Local emergency operator assistance.

Unlimited Local Calling

All local calls are free and unlimited.

Extension Dialing

Using a 2 to 6-digit extension, users can call coworkers within their company regardless of location.

Calling Line ID

Offers the capability for the outgoing number to be revealed or blocked by the user.

Hold

Allows user to put a caller on hold, call a third party, hang up, and resume the conversation with the caller.

Anonymous Call Rejection

Enables users to reject calls from anonymous parties.

Call Park

Enables users to hold a call and retrieve it from another station within a group.

Call Pick Up

Enables a defined user to answer any ringing line within their pick-up group.

Find Me / Follow Me

Allows users to define call treatments—how incoming calls are routed or forwarded for individuals or groups of inbound callers—ensuring that important calls are not missed.

Simultaneous Ring

Enables users to have incoming calls ring up to five phone numbers or extensions at the same time, allowing them to handle incoming calls more efficiently.

Sequential Ring

Allows users to have up to five phone numbers ring in a specified sequence, so they never miss a call.

Distinctive Alert / Ringing

Provides a different ringing cadence for calls that meet specific criteria.

Remote Office

Lets users place and receive calls from any phone as if they were in the office, avoiding long distance fees and hotel calling surcharges.

Call Logs

Displays records of the user’s most recent incoming, missed, and outgoing calls and allows the user to click-to-dial any number on the logs.

Conference Calling

Enables users to add additional participants to an active call.

Call Forwarding

This service allows users to redirect incoming calls to a mobile or other phone when the user’s device is unreachable or unregistered.

Multiple Phones Registered

Allows users to register up to five (5) devices to make and receive calls via using a single phone number regardless of which device they use. A user can have a fixed phone, a mobile phone, a soft client, an executive conference room phone, or any similar set of devices.

Voice Messaging

Voice Messaging allows users to customize their personal greeting. Users can also listen to, forward, delete, and save each voice message they receive.

Voice Message Indication (MWI)

A stutter tone and a visual indicator signal the receipt of a new voicemail message.

Voice Message Notification

Employees can by informed via email when a new voice message arrives.

Voicemail as Email

Get voicemails as email attachments. Voicemails are attached as .wav files. If available, the caller’s name and number are included in the subject line.

Web-based User Portal

An easy-to-use Web portal that allows employees to manage their call routing functions and phone configurations from almost anywhere.

Call Manager

A Web-based tool that allows employees to facilitate a variety of phone functions via the Web—click-to-dial, call hold and transfer, conference, and configure services.

Music on Hold

Upload an audio file (.wav) into the system for broadcast play to parties on hold.

Password Management

Reset user passwords for the Web-based portal and the voicemail system.

Reporting

Generate reports based on resource usage; gain insight into phone number, device, service, user, and department usage.