NETRIO is a 100% U.S. based full service provider of Network Operation Center (NOC) solutions. We provide a comprehensive list of NOC-as-a-Service offerings including: Network Surveillance, Helpdesk Services, Trouble Ticket Management, and Vendor Management.

We work with companies looking to outsource all or part of their NOC services. We’re available 24×7, just after-hours, or as a failover NOC to assist with your Disaster Recovery (DR) needs.

Since 2003 NETRIO has been successfully partnering with companies large and small to provide world class outsourced NOC services.

All NETRIO services are conducted from our two fully redundant NOC’s in Dallas and Austin, Texas. NETRIO is strategically located in the Central Time zone – convenient for both east and west coast clients

NOC-as-a-ServiceNOC-as-a-Service

NETRIO provides comprehensive network monitoring and remediation services for your voice and data network elements, servers and applications. NETRIO strengthens your network monitoring capabilities, giving you greater visibility without requiring you to hire additional staff or make large financial investments in deployment and setup of NOC tools and technologies.  Learn More

Helpdesk ServicesHelpdesk Services

NETRIO provides 100% white labeled Helpdesk Services. All transactions are branded to your specification. Your customers or vendors won’t know they are working with NETRIO, unless you tell them.
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NOC FacilitiesNOC Facilities

NETRIO has fully staffed, secure, redundant NOC facilities in Dallas and Austin Texas.  We invest in this redundant infrastructure because we understand the importance of business continuity in the event of an emergency.  Our hardened NOC facilities provide another level of comfort and confidence that your service will continue to function business-as-usual, even in the most extreme of circumstances. Learn More

Why Network Management Services from NETRIO?

  • People – experienced, skilled network technicians.
  • Processes – SLA based methodologies customized to meet your needs.
  • Technology – state of the art infrastructure and network management tools.
  • Risk Adverse – experienced, affordable, customized solutions.
  • Financial – no capital investments, affordable monthly fees.
  • Seamless – 100% white labelled, we’re an extension of you.