By: Brian DeVault
NOCs or Network Operation Centers provide extensive networking monitoring and troubleshooting. These NOCs operate with IT experts to guarantee that networks continue to perform solidly 24/7/365, alerting you first in the case of any issues.
You will provide better customer service with NOCs. With 24-7-365 monitoring, NOCs greatly reduce and prevent network downtime. This means that you will be aware of system issues before your customer is, enabling you to proactively fix any problem.
Improve profitability with NOCs. Limiting network downtime is just one of the numerous benefits of NOCs. NOCs guarantee you confidence with 24/7 network surveillance, however, without the cost of staffing nightly IT crews or paying for overtime. This can save your business up to 40% of the cost of an in-house team.
NETRIO provides adaptable solutions for businesses staffed with network management teams but could benefit from the support a NOC provides. With NETRIO’s Vigilance NOC-As-A-Service, you can use NOCs as needed for your business instead of spending money for assistance you don’t need.
If you already have a talented in-house IT team working for your network from 9-5, Monday through Friday, then employ our NOC only on nights and weekends. This flexibility allows for growth and other changes in your business.
NETRIO also has a Disaster Recovery option. Should a disaster occur, you can sleep soundly knowing that your network is fully protected and your business will continue to operate to the level expected by your customers.
Contact us to speak with our team and learn more about how Vigilance can serve your business.