We simplify the complex. We prevent revenue disruption. We keep your business running.


Headquartered near the Dallas-Ft. Worth area in McKinney, Texas, NETRIO is a managed solutions provider, globally servicing Enterprise, Mid-Market, SMB, MSP/VAR, Carrier, Telco’s, ISPs, Call Center, and the SMB marketplace.

Founded in 2003, NETRIO is privately held, profitable, and debt-free. Our experienced leaders guide an elite team that provides clients with a full-service, cloud-based, highly compelling managed solution set. There’s nothing we love more than taking care of every last detail, ensuring your focus stays on your critical business challenges.

Our Leadership

Shane Hanes, CEO

Shane Hanes
Chief Executive Officer

Brian DeVault
Chief Technology Officer

Ted Johnston
Managing Partner, Business Development

Charles Blair
Managing Partner, NOC Operations

David Diaz
Managing Partner, Technology Solutions

Steve Weltner
Managing Partner, Telecom Operations

Kevin Smith
Managing Partner, Unified Communications

Mike Cromwell
Chief Sales Officer

Chris Hewett
VP of Channel Development and IT Strategy

Brianna Costantino
Customer Operations

Jake Law

Jake Law
Project Manager

Alec Rivard

Alec Rivard
Director of IT NOC Operations

US-based, globally diverse.

Anchored by our US-based Network Operations Center with geographically diverse locations, NETRIO has five primary solutions we use to keep your business running at top speed with zero disruptions:

  • Vigilance (Managed IT Services)
  • Cyber Secure Plus (SOC as a Service)
  • Agility (SD-WAN as a Service)
  • Alliance (UC as a Service)
  • Fusion (Connectivity)

Contact us today and let NETRIO help you support your business, enhance your customer satisfaction, and improve the efficiency and cost-reduction of your operations. Our high touch customer service experience has resulted in a loyal base with an incredibly high retention rate. Because when it comes to your success, we believe it’s just as much our responsibility as it is yours!

NETRIO’s characteristics are that we are dependable, knowledgeable, genuine, entrepreneurial, energetic and flexible.