Today’s businesses require seamless and efficient communication tools to enhance productivity and customer experience. Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) are two prominent cloud-based solutions that address different communication needs.

Leading businesses today know the importance of keeping telecom expenses down and productivity levels up.

As demands and complexities on today’s IT organizations grow, businesses are becoming increasingly dependent on various partners to help them accelerate the transformation of both their organizations and their business…